Privacy policy

 

Privacy Policy

Zenbella (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide while using our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.zenbella.in (the “Site”).

By using our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not access or use the Site.

1. INFORMATION WE COLLECT

When you interact with our Site, we may collect the following types of information:

a. Personal Information

When you purchase a product or contact us, we may collect:

  • Your name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through payment gateways)

  • Order history

b. Automatically Collected Information

When you visit our Site, we automatically collect certain information, such as:

  • Your IP address

  • Browser type and version

  • Time zone and location

  • Pages visited and time spent on the site

  • Device and operating system details

We use tools like cookies, pixels, and similar technologies to gather this data for analytics and personalization.

2. HOW WE USE YOUR INFORMATION

We use the information collected to:

  • Process and fulfill orders

  • Communicate with you (order updates, support, etc.)

  • Improve our website, services, and products.

  • Customize your shopping experience.

  • Prevent fraudulent transactions

  • Send marketing emails or SMS (only if you opt-in)

  • Comply with legal obligations

3. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Understand user behavior

  • Analyze site performance

  • Serve personalized ads

You can manage or disable cookies in your browser settings, but doing so may affect some site functionality.

4. SHARING YOUR INFORMATION

We do not sell or rent your personal information. However, we may share your data with:

  • Trusted third parties such as Shopify, payment processors, shipping partners, and analytics providers

  • Legal authorities, if required by law or to protect our rights

  • Marketing service providers, only for campaigns you’ve opted into

Each third party is required to handle your data securely and in compliance with applicable privacy laws.

5. DATA SECURITY

We take data protection seriously and follow industry best practices to protect your personal information:

  • Secure Shopify hosting with HTTPS encryption

  • PCI-compliant payment processing

  • Restricted access to sensitive data

  • Regular security checks

6. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing

  • Complain with a data protection authority

To exercise your rights, please contact us at zenbellainfo@gmail.com.

7. THIRD-PARTY LINKS

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any information.

8. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from minors. If we learn we have done so, we will delete such information promptly.

9. POLICY CHANGES

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page, with the “Effective Date” updated accordingly. Your continued use of the site constitutes acceptance of the revised policy.

10. CONTACT US

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: zenbellainfo@gmail.com
📱 Phone: +91 9512210666
🏠 Address: Shree Sai Baba Silk Mills, A.K. Road near Bhawani Circle, Surat, Gujarat - 395008