Terms of service

Terms of Service

OVERVIEW
Zenbella operates this website. Throughout the site, the terms “we”, “us”, and “our” refer to Zenbella. We offer this website, including all information, tools, and services available from it, to you—the user—on the condition that you accept all terms, conditions, policies, and notices stated here.

By using our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.

We reserve the right to modify these Terms at any time. Any updates will be posted on this page. Continued use of the website after any changes implies your acceptance of those changes.

Our online store is hosted on Shopify Inc., which provides the platform that enables us to sell our products and services to you.

1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this site.

You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction.

You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in immediate termination of your access.

2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

Your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

3 - SITE INFORMATION ACCURACY

We strive to ensure all information is accurate, complete, and current, but we do not guarantee it. Content is provided for general information and should not be relied upon exclusively for making decisions.

We reserve the right to modify content at any time, but we are not obligated to update information on the website.

4 - SERVICE AND PRICE CHANGES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time without notice.

We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

5 - PRODUCTS OR SERVICES

Some products may be available exclusively online and may have limited quantities. These are subject to return or exchange only according to our Return Policy.

We strive to display product colors and images as accurately as possible, but cannot guarantee how they appear on your device.

We reserve the right to limit product sales or quantities on a per-person or per-order basis and to discontinue any product at any time.

6 - ACCOUNT AND BILLING INFORMATION

We reserve the right to refuse or cancel orders for any reason, including limitations on quantities or inaccuracies in account or payment information.

You agree to provide accurate, complete, and updated information for all purchases made through our store.

For return details, please refer to our Return Policy.

7 - THIRD-PARTY TOOLS

We may provide you with access to third-party tools over which we have no control or input. These tools are provided “as is” and “as available” without warranties or endorsements.

Use of such tools is at your own risk.

8 - EXTERNAL LINKS

Certain content or services available may include third-party materials.

We are not responsible for examining or evaluating the content or accuracy of third-party sites and disclaim any liability for third-party materials or websites.

9 - USER CONTENT AND FEEDBACK

If you send us creative ideas, suggestions, proposals, or other materials—whether at our request or unsolicited—you agree that we may use, edit, copy, publish, and distribute them in any medium without restriction.

You agree not to submit unlawful, abusive, or infringing content.

10 - PRIVACY

Your submission of personal information through the site is governed by our [Privacy Policy].

11 - SITE ERRORS

There may be typographical errors, inaccuracies, or omissions that relate to product descriptions, pricing, promotions, offers, shipping charges, and availability. We reserve the right to correct such errors at any time.

12 - UNACCEPTABLE USES

You may not use the site or its content for:

  • Any unlawful purpose

  • Soliciting others to perform or participate in unlawful acts

  • Violating international, federal, or local regulations

  • Transmitting viruses or malicious code
    We reserve the right to terminate your use of the site or any related service for violating any of the prohibited uses.

13 - DISCLAIMER OF WARRANTIES AND LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

All products and services are provided “as is” and “as available,” without any warranties or conditions of any kind.

Zenbella is not liable for any damages resulting from your use of our services or products.

14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Zenbella and our team from any claim or demand, including reasonable attorneys’ fees, due to your breach of these Terms or violation of any law or third-party rights.

15 - SEVERABILITY

If any provision of these Terms is deemed unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed from these Terms.

16 - TERMINATION

These Terms of Service are effective unless and until terminated by either you or us. We may terminate this agreement at any time if you fail to comply with any of its terms.

17 - ENTIRE AGREEMENT

These Terms and any policies posted on this site constitute the entire agreement between you and Zenbella regarding the use of our services.

18 - GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed under the laws of India. Any disputes shall be handled under the jurisdiction of Surat, Gujarat.

19 - UPDATES TO TERMS

We reserve the right to modify these Terms at any time. Changes will be posted here. It is your responsibility to check this page periodically. Continued use of the site means you accept the updated Terms.

20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:
📧 zenbellainfo@gmail.com
🏠 Shree Sai Baba Silk Mills, A.K. Road near Bhawani Circle, Surat, Gujarat - 395008
📍 Brand Essence: Zenbella celebrates the woman who commands presence—silhouettes sculpted for grace, and details whispered in shadow. Our designs are not just worn, they are remembered.