Shipping Policy

At Zenbella, every silhouette is sculpted for grace — and delivered with care.
Below are our shipping terms to ensure a smooth and transparent experience for you.

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Domestic Shipping (India)

How long will it take to deliver my order?

• Standard Shipping: It may take a minimum of 4–6 business days and a maximum of 10–12 businessdays, depending on your location.

📝 Note: Express Shipping is not applicable for Cash on Delivery (COD) orders.

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What payment methods do you accept?

• We accept online payments (UPI, Net Banking, Credit/Debit Card, and Wallets) as well as Cash on Delivery (COD).
  

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Are the prices inclusive of taxes?

Yes, all prices listed on our website are inclusive of applicable GST and taxes as per Indian government regulations.

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Can I modify the shipping address?

Yes, the shipping address can be updated only before the order is packed.
Once your order has been packed or dispatched, no changes can be made.

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What are the shipping charges?

• We offer free shipping across India.

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Returns, Refunds & Exchanges

We accept returns under certain conditions.
Refunds, if approved, will be provided as a discount/gift voucher to your Zenbella account, which can be redeemed in your next purchase.
We also offer Size Exchanges to help you find your perfect fit.
Please refer to our Return & Exchange Policy for full details.

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Need Help?

If you have any questions related to shipping, tracking, or delivery, feel free to contact us:

📧 Email: zenbellaainfo@gmail.com
📱 Phone: +91 9512210666
🏠 Address: Shree Sai Baba Silk Mills, A.K. Road near Bhawani Circle, Surat, Gujarat - 395008